How will the accelerated adoption of digitisation and automation technologies shape the workforce of the future?

The last 12 months have seen an unprecedented acceleration of automation and digitisation. The extent of the effect will vary between sectors, but it is expected that almost 60 per cent of all occupations have the potential for some form of automation as organisations look to achieve greater cost efficiencies and effectively improve productivity and performance.

Understandably, these changes have caused huge concern in the future of the workforce. 37 per cent of all workers are worried about automation putting jobs at risk. However, these changes are here to stay and so to remain competitive organisations will need to focus on new strategies and embrace the digital transformation. After the downturn has subsided, the post-pandemic economy will be highly competitive.

So, how will automation and digitalisation affect the structure of the future workforce?

Greater flexibility

COVID-19 had demonstrated that remote working can be done successfully, and digitalisation means it is here to stay. Remote working benefits both employees and employers, helping increase productivity and allow a better work-life balance. Employees no longer have to follow the nine ‘til five approach, instead, they can now fit work around their personal circumstances.

Digitisation means work can now be done anywhere and at any time. Remote working allows organisations to recruit outside of their specific geographical location and reach more diverse talent. Organisations are now able to have a global workforce and can benefit from the diversity and knowledge this brings.

Focus on human skills

Human qualities and skills will remain just as important in a digitalised world. The need for social and emotional skills will rapidly increase. As the workplace adapts, unique human characteristics such as initiative and emotional intelligence, will be prioritised. The need for effective managers and entrepreneurs will grow significantly.

The nature of work will change, but people will remain the most critical asset of any business. As digitisation accelerated and repetitive tasks are automated, the time spent on tasks will be equal between humans and machines. Employees will perform activities that are complementary to the work of automation.

Upskilling is key

Nearly 50 per cent of employees who remain in their positions will need reskilling in the next five years. Employers must embrace opportunities to educate and upskill workers. The pace of automation changes very quickly, so upskilling will be a constant feature in the future. Training and life-long learning need to be promoted throughout all career levels.

Adaptability is essential for navigating the changes ahead. Automation can easily replace repetitive tasks, allowing organisations to increase efficiency while creating entirely new fields of work. Businesses must help workers adjust to these new technologies through career changes and reskilling. Low skilled workers should be given opportunities to develop new skills and knowledge. Workers need to have the skills and expertise to work effectively in a digital world.